RMA – Customer Service

HOT LINE + 33 (0) 4 78 66 63 70

Maintenance of your products: 2 solutions

1 – Supply of maintenance cards for you to carry out EASY and QUICK replacement yourself

  • Price available for consultation on the current rates
  • A delivery deadline of one week
  • 1-year warranty
  • No transport costs for the return of equipment

View the list of cards

2 – Repair of your products in our workshops 5 types of flat rate*, per product range,

  • A price even before your equipment is sent back to SLAT
  • Delivery within 15 working days maximum
  • A 3-month warranty

to facilitate and shorten your repair times, follow the RMA return procedure (return of merchandise authorisation)

Customer service procedure: facilitate and shorten your repair times

  • Call +33 (0)4 78 66 63 66 to obtain an RMA number allocated by the customer services department or
  • Request an RMA number

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* list of products by flat rate